Conflict is available in every single place. The best leaders have a well-developed capability for dealing with conflicts.
Several reasons arise from a conflict either due from complex projects, different stakeholders interests, team members with different background/experience/nationality and even virtual team members, shortage of resources, and matrix surroundings.
This professional development coursework focuses on the approaches that somebody can use to solve a conflict.
An interest-based process such as principled negotiation provides a model to split people from issues. In this way, they focus on the people interests, and they generate and evaluate options.
This Leadership Skills: Negotiation and Conflict Resolution professional development coursework will help you master, diagnose and resolve conflicts in a way that enhances team cohesiveness and increases the probability of successful outcomes.
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