This a combo coursework, reuniting to different but related courses: Using Emotional Intelligence on the Job and Working with Aggressive People.
Using Emotional Intelligence on the Job
You feel that everything is wrong at work? Are you frustrated by your job? Is your working surroundings conflictual? Is it difficult to work together with your colleagues? Do you feel like skipping work today?
If your answer is yes, the solution is simple: work on your emotional intelligence and everything will alter. Take a short coursework with high impact.
After finishing this coursework, it is possible for you to to:
- understand the impact of workplace emotions,
- communicate with empathy,
- apply key emotional intelligence skills in a confrontation scenario, and
- help others to create self-awareness and empathy.
- The coursework includes video materials, written documents and quizzes to facilitate optimal learning, and reinforce your understanding and practical skills.
So, ff you need to better understand, create and use your emotional intelligence skills, you will greatly benefit from this coursework.
This is high intensity training for your career success!
Working with Aggressive People
In case you feel frustrated by the interactions together with your co-workers or people outside your work, and you feel that you cannot fight every day aggressions, don't despair. Hostile and passive aggressors can be defeated.
This coursework teaches you how to handle with success:
- verbal assailants,
- dirty diggers,
- knowledge wardens,
- unresponsive aggressors, and
- both in the workplace and in your life.
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