This is a coursework belonging to the Clever Customer Management Â© series dedicated to help practitioners and entrepreneurs dramatically improve their companies performance by building up robust customer-centered capabilities.
In this intermediate level coursework, you are going to learn a system, called MEMODI, to effectively implement your customer-centered strategy or customer-centered improvement project.
MEMODI is a structured set of best practices from top performing companies around the globe, covering the essential steps someone responsible for or working in the implementation of a customer-centered strategy ought to never miss.
With its ability to give you the best pace for the implementation of a customer-centered strategy, MEMODI will become an invaluable tool for the successful implementation of your customer-centered initiative and help you accomplish your organizational goals.
At coursework completion, serious learners will be able to seamlessly manage the lifecycle of a customer-centered strategy and/or improvement project, and lead a team of people to effectively implement a customer-centered strategy or project.
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