
The customer experience is 70% of the buying decision, so providing a great customer experience is a critical factor for succeeding in business.
This course explains:
- What customer experience means
- The 6 key elements of a great customer experience
- Common mistakes businesses make
- How to apply each element in business for fast, profitable, sustainable growth.
By the end of the course you will:
Understand what areas of business impact the customer experience
Know the 6 key elements of a great customer experience.
Udemy course :https://www.udemy.com/course/the-6-things-that-customers-want/?couponCode=SPICYOCT